Jio’s Welcome Offer that gives users free access to voice calls and data till December 31, 2016, and then extended to March 31, 2017, quickly grabbed the attention of the mobile users and also faced the protests from fellow operators. As soon as the scheme was launched, people rushed to get Jio SIM’s. Jio aims at competing with other operators through its fascinating scheme. But it has its own drawbacks too. It fails to match operators like Airtel, Vodafone and even Idea. Here are our 5 reasons to say Airtel is better than Jio. Read this post as you would come to know the drawbacks of Reliance Jio.
5 reasons to say Airtel is better than Jio:
Airtel is better than Jio: Reason 1
Difficulty in making voice calls
Jio SIM users have encountered the difficulty in making calls. They have experienced call drops at the highest rate. While Jio has put the blame on other operators for this, claiming they are not letting Jio use sufficient interconnection points, which leads to network congestion. But Bharti Airtel has clearly denied these claims, pointing out Jio’s inefficiencies for a large number of call drops. Airtel claims that Jio is inefficient in handling traffic in spite of Telecom providers giving sufficient interconnection points. As compared to Jio the Airtel network is much more dependable by all accounts, and as far as voice calls are concerned, it is a far better experience for its customers.
Airtel is better than Jio: Reason 2
On the launch event of Reliance Jio, the company proudly announced that the Data speed will be truly 4G but the promise lasted for first few days. At present, the speed varies between 0.4 MBPS to 5 MBPS. But on the other side, the 4G speed from Airtel proved to be higher than Jio significantly in congested areas and while travels. People can enjoy the videos with Airtel without buffering.
Airtel is better than Jio: Reason 3
If a customer wants to reach customer care of Jio, it will take preferably 15 minutes or more whereas it takes 3-4 minutes to get connected with Airtel customer care. On the other side, there is no mechanism for common people to lodge complaints against shopkeepers or dealers who are charging money to give Jio SIM. The funny part is even an unofficial website is charging money for home delivering the SIM. In contrast for Airtel, one can directly connect to support centre or even raise a complaint on social media so as to get the response.
Airtel is better than Jio: Reason 4
I have particularly faced this problem in my friend’s phone. The problem is to get the free SIM one has to download the coupon code on his 4G capable smartphone. And my friend did that. The next step is to submit the coupon code in Reliance Service Centre where the coupon code is scanned, verified and on submitting relevant proofs the SIM has to be issued. But it was a shock to my friend when the person at Service Center rejected to issue the SIM on saying that the Coupon code has already been used.
Next, many people found out that the shopkeepers are charging money for providing SIMs which were meant be given free. It’s because of the high demand of Jio SIMs in the market. So the vendors started charging an amount between Rs 50 to Rs 300 for the SIMs. Even if a customer gets the SIM, he has to patiently wait for days to get the SIM activated. Sometimes the code provided for activation becomes invalid. To stop these issues Jio has to have a proper complaint readdress system. For Airtel, Consumers they don’t have any issue in getting their SIM cards and they can even upgrade their SIM cards to 4G.
Airtel is better than Jio: Reason 5
Devices in the market
Well, couple of times the Reliance Jio launch was postponed because the networks weren’t ready but there was a doubt prevailing whether there was enough work done to get the ecosystem in place. First, the smartphones launched by Jio are just inadequate with best user experience one can get on standard Android phones. Secondly, OEMs which are supporting Jio SIM were not ready yet. Updates to support the Jio service are much awaited. And when the updates were released people don’t know exactly how to use Jio service on their phones.
In contrast, Airtel SIM works seamlessly in all the phones though at reduced speed. If a consumer installs My Airtel application that gives room to movies, music and best recharge offers.