Reliance Jio opened doors for everyone to avail Jio SIM and the most awaiting offers provided by it started from 5th September. The services are rolled out now in a full-fledged manner and the Jio SIM cards are available at retailers across the country. After successfully completing the trail Reliance group chairman Sri Mukesh Ambani officially made an announcement regarding this. As there are lots of speculations, rumours, and doubts circulating around Jio, to eliminate those confusions in this post we bring you the answers to the most asked questions regarding Reliance Jio Offer. So follow the information below and enjoy the services of Jio.
FAQ on Reliance Jio Offer:
What is Reliance Jio Welcome Offer?
Under Reliance Jio Offer, users get unlimited HD video and voice calling, unlimited SMS, high-speed 4G Data, no roaming charges, and access to Jio Premium apps. This welcome offer enables users to avail the most advanced services till 31st December 2016 without spending a single Rupee.
How many days this Reliance Jio Offer is valid?
From September 5th, Jio welcome offer is implemented and it will continue until December 31st, 2016. Reliance considers this period to test the interconnectivity with other service providers and will consider the feedbacks from its users during this period.
How can I avail this Reliance Jio Offer?
First of all, you need to have a Jio SIM to avail this offer. Initially, you will get 2GB free data, use it to install the Jio apps and after completion of that data, your Jio Welcome Offer will be activated for your SIM.
How to get Reliance Jio SIM card?
To get the Reliance Jio SIM card you need to install MyJio app on your 4G enabled smartphone. Then you need to generate a unique barcode from the installed MyJio app. Show the barcode at the nearest or at Reliance Digital Store and by submitting the valid proofs you can get the SIM card. The estimated time for activation is 5-10 days. If you buy Lyf mobiles along with you will get Jio SIM which will be activated in just 30 minutes. For detailed steps on How to get and activate Reliance Jio SIM card Click here.
What documents should I submit to get Reliance Jio SIM card?
Well to get the Reliance Jio SIM you need to submit 1) Proof of Address 2) Proof of Identity and 3) One Passport size photograph. Along with these, you need to carry the smartphone in which you got the coupon code.
How to complete the Tele-verification for activating Jio SIM card?
To complete Tele-verification process for VoLTE devices you need to call the number 1977 from the new Jio SIM. For LTE devices you need to download the app JioJoin and then insert the Jio SIM in slot 1 of your device and then call 1977 for Tele-verification.
Note: Keep your documents ready to complete the process much faster.
“I don’t want to change my number, but I’m willing to avail Jio services.” Can use my previous number and can join Jio?
Yes, you can start using Jio services with your present number itself. It can be available through MNP. Just call 1900 and by getting a unique code, contact the nearest Reliance store and by completing the process you can avail Jio offers. For the more detailed procedure on How to convert your current SIM to Reliance Jio SIM, Click here.
What are Jio phones?
Jio became popular mainly due to the announcement of free voice calls and high-speed Data services. These voice calls are made available only through VoLTE. So in order to use this offer Reliance launched smartphones with VoLTE feature under the name LYF mobiles which starts from Rs 2999/-.
Does Jio works only on LYF mobile?
No, Jio SIM works on any mobile which supports VoLTE. Any brand mobile which has VoLTE feature in it is eligible to use Jio mobile. To find whether your mobile is capable for Reliance Jio Offer or not, Click Here.
What if my device doesn’t have VoLTE but supports 4G?
You can use Jio services even if your device doesn’t have VoLTE, but your device needs to support 4G because VoLTE completely works on 4G.
In the announcement of Jio Offer, Ambani stated that “Reliance Jio works only on 4G – not mostly 2G sometimes 3G and rarely 4G” hinting the bad services of other networks.
What is VoLTE?
VoLTE means Voice over Long Term Evolution. The normal 2G and 3G works on circuit switching but VoLTE works on 4G which purely works on packet switching. The voice is being converted to packets and is being sent over 4G. With this VoLTE more calls can be connected simultaneously and the voice calls would be very clear without any disturbances.
My device is 2G/3G. Am I unfit for using Jio services?
Even if you are not ready to change from your 2G or 3G handset, Reliance group also provides JioFi portable hotspots which can connect up to 10, 2G or 3G devices and can connect another device through a cable. These JioFi’s are available at Rs 1999/- and all the services of Jio can be experienced as soon as your device supports Wi-Fi connectivity. Reliance Jio is now about to roll out these JioFi’s and planned to launch one million hotspots across the country and it’s offering Wi-Fi data in the 4G plans. For more details on JiFi device, Click Here.
What are the prepaid Jio Plans?
As discussed earlier the Jio Welcome Offer exists till 31st December 2016 only and after that, the Jio services are provided for its customers at very lower prices. Jio plans starts at Rs19 on a weekly basis and the monthly plans start at just Rs149. JioFi plans are also very cheap. The detailed list of Jio Plans is mentioned below.
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*all the 4G data packs are unlimited at night.
Along with these packs, there are another two packs whose tariffs are Rs 3999 and Rs 4999; these are also monthly packs but vary in the terms of data only.
What are the Entertainment Services that I can utilise using Jio?
Reliance Jio launched many entertainment apps which are very attractive for the users. These services include MyJio, JioTV, JioMusic, JioCinema, JioChat, Jio4GVoice, JioMoney, JioMags, JioNet, JioNewsPaper, JioSecurity and JioXpressNews. After December 31st , 2016 you need to pay according to the tariff to use these apps.
Hope this clarifies your confusions about Reliance Jio and it provides everything that needs to know about Reliance Jio Offer. If you still have any questions on Reliance Jio Offer do post it in the comments so that we can provide answers to it.